Privacy Policy

Last Updated: February 19, 2026

At SwiftKar POS, we take your privacy and the security of your business data seriously. This Privacy Policy explains how we collect, use, store, share, and protect information when you use our website (swiftkarpos.com and related domains), the SwiftKar POS software, mobile applications, and associated services (collectively, the “Service”).

By using the Service, you agree to the practices described in this policy. If you do not agree, please do not use the Service.

1. Information We Collect

Information You Provide Directly

• Account information: name, email address, phone number, business name, and payment details (handled securely by third-party processors).
• Business data: customer records, vendor details, invoices, bills, inventory records, sales transactions, and other data you enter into the system.
• Support communications: messages, tickets, or feedback you send to us.

Information Collected Automatically

• Device and usage data: IP address, browser type, operating system, device identifiers, pages visited, time spent, and interaction patterns.
• Cookies and similar technologies: We use essential cookies for site functionality and analytics cookies to understand how the Service is used (you can manage preferences via our cookie banner).
• Logs: access times, error logs, and performance metrics to maintain and improve the Service.

We do not collect sensitive personal information (such as financial account numbers beyond what is required for payment processing) unless you voluntarily provide it in support communications.

2. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain the SwiftKar POS Service.
• Process subscriptions, payments, and account management.
• Enable core functionality: sales processing, inventory tracking, invoicing, reporting, and customer/vendor management.
• Communicate with you about your account, updates, support requests, and important notices.
• Improve the Service through analytics, bug fixes, and feature development.
• Detect, prevent, and address technical issues, fraud, or unauthorized access.
• Comply with legal obligations and enforce our Terms and Conditions.

3. Data Storage and Security

• Your business data is stored securely in cloud infrastructure (or on your self-hosted server if you choose that deployment).
• We implement industry-standard security measures including encryption in transit and at rest (where applicable), access controls, regular security assessments, and monitoring.
• While we take reasonable steps to protect your data, no system is completely immune to risk. You are responsible for maintaining the security of your account credentials.

4. Data Sharing and Disclosure

We do not sell your personal information or business data. We may share information only in these limited cases:

• With service providers: payment processors, cloud hosting providers, analytics tools, and support platforms that help us deliver the Service (all bound by strict confidentiality and data protection obligations).
• For legal reasons: to comply with applicable laws, respond to valid legal requests, protect our rights, safety, or property, or that of our users.
• In business transfers: if we are involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction (with notice where required).

5. Your Data Rights

Depending on applicable laws (including Pakistan’s data protection framework and any relevant international regulations), you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal retention obligations and active subscription terms).
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at support@swiftkarpos.com. We will respond within a reasonable timeframe and in accordance with applicable law.

6. Data Retention

We retain your account and business data for as long as your account is active or as needed to provide the Service. After account termination or cancellation:

• We may retain certain data for backup, legal, accounting, or compliance purposes (typically up to 12–24 months, depending on the type of data).
• You may export your data before terminating your account.

7. International Data Transfers

SwiftKar POS operates from Pakistan. If you access the Service from outside Pakistan, your information may be transferred to and processed in Pakistan or other jurisdictions where our service providers operate. We take appropriate safeguards to protect your data during such transfers.

8. Children’s Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on this page with an updated “Last Updated” date. For significant changes, we may provide additional notice (e.g., email or in-app notification).

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: swiftkar.pos@gmail.com

SwiftKar POS

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